HF Recurrent Training
HF Recurrent Training |
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To equip aviation maintenance technicians, supervisors and managers with the skills necessary to enhance safety, teamwork and efficiency in the workplace, and therefore, reduce aircraft maintenance errors. This workshop is in compliance with FAA and EASA 145 requirements.
The initial two-day, 16-hour workshop has been developed to give aviation technicians insight as to the human element that affects their judgment in the workplace. Central to the workshop is an in-depth discussion and examination of the Dirty Dozen, a variety of human factors such as complacency, distraction, fatigue, and stress, which all affect an individual’s decision making process. Through behavioral analysis and actual case studies, the workshop will demonstrate how safety nets, or countermeasures, can be instituted by the technicians to prevent incidents and accidents due to human error.
Additionally, we provide five phases of recurrent training that further explore various aspects of error prevention strategies in aircraft maintenance.
To examine the human role in the chain of events that cause an aviation occurrence and develop ways to prevent or lessen the seriousness of the occurrence.
The one-day, 8-hour workshop includes a brief review of Phase I and the Dirty Dozen then moves on to study additional factors that affect a technician’s judgement in the workplace. In this session we focus on attitude, company culture, norms and verbal and written communication as human factors that affect judgement in the hangar. Once again, we study the safety nets and countermeasures that are necessary in a workplace to ensure that it is free of errors leading to aviation occurrences.
To explore the role of senior personnel in maintenance error prevention and to give the leaders and mentors of an organization insight and tools which allow them to be effective mentors.
This one-day, 8-hour refresher course is aimed at aviation mentors who have already been introduced to error prevention through the Phase I and II workshops. Participants are taught how to be leaders and mentors by inspiring and motivating others to succeed in their positions. Discussion topics include goal setting, communication, conflict resolution, team building and strategies for error prevention.
To provide aviation technicians with the tools necessary to understand human behavior, address conflict, prioritize time and ensure integrity.
This one-day, 8-hour workshop is designed to give technicians and their managers the skills to work together through pressure, differences in personalities and deal with conflict. In this workshop we will examine the role of integrity in the development of safety nets to avoid disastrous errors. The participants will be exposed to the error investigation tool “MEDA” Maintenance Error Decision Aid.
To explore the organizational role in error prevention by providing participants with problem solving, risk management, listening and teamwork strategies for the workplace.
This one-day, 8-hour workshop incorporates key points from all four preceding workshops, which results in a full-circle analysis of Human Factors error prevention. After a comprehensive review of key error prevention strategies, this workshop will take an organizational approach to problem solving, risk management and teamwork in the aircraft maintenance environment. An emphasis on listening styles and strategies will provide participants with the skills necessary to work towards total error prevention within their organization.
To examine the nature of a multi-generational workforce and its role in a culture of accountability and management excellence.
This one-day, 8-hour workshop will outline the characteristics and motivators of the four key generational groups in today’s workforce: Veterans, Baby Boomers, Generation X and Generation Y. A discussion of benefits and challenges associated with a multi-generational work team will be followed by an introduction of strategies for maximizing these working relationships. Accountability and best leadership practices are studied as the two cornerstones of management excellence in the hangar.
